Controller
Controller: Nandori E-Commerce trading as SecretVibe.
Address: Stationsstraat 88, 6114 GE Susteren, Netherlands.
Privacy contact: privacy@secret-vibe.com.
Website: secret-vibe.com.
Data we process
Contact details, order details, payment status, delivery details, invoice data, customer-service messages, account details, age confirmation, preferences and technical security data.
Purposes and legal bases
We process data for orders, payment, delivery, invoicing, customer service, accounts, fraud prevention, legal administration, security, marketing with consent and website improvement.
Legal bases may include contract performance, legal obligation, legitimate interest, consent and legal claims.
Processors and third parties
We may share necessary data with hosting/database providers, e-mail services, payment providers, bookkeeping, banking connection, logistics/fulfilment partners, suppliers, security services and review or mediation services.
Providers may include Vercel, Firebase/Google Cloud, Zoho Mail, the payment provider shown in checkout, e-Boekhouden, Finom, logistics/fulfilment partners and WebwinkelKeur/ValuedShops if review or mediation features are used.
Reviews
If WebwinkelKeur or ValuedShops is used for reviews, certification or mediation, necessary order and contact data may be shared to send a review request or handle a complaint.
Rights
Requests for access, correction, deletion, restriction, objection, portability or withdrawal of consent can be sent to privacy@secret-vibe.com.
You may also complain to the competent data-protection authority.