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SecretVibe legal centre

Legal and purchase information

Here you can find SecretVibe information about terms, privacy, shipping, payment, withdrawal, returns, 18+ access and customer information in one place.

Version: 1.2Last updated: 2026-08-3110 Documents
Pre-launch review

The legal texts provide a SecretVibe-specific base. Before going live, the payment-provider setup, supplier logic and applicable law must be finalized and professionally reviewed.

Customer trust

Clear information about shipping, payment, withdrawal, returns and privacy is especially important for adult products.

18+ environment

SecretVibe is an adult shop and webshop environment. Age requirements are therefore shown separately.

Documents

Legal information

The SecretVibe legal set is prepared for a Benelux-first storefront with NL / EN / FR / DE public routes.

Requiredcompany

Company details

Company, contact, payment provider, hosting and complaint information.

Version
1.1
Last updated
2026-07-21
Open
Requiredterms

Terms and conditions

General purchase, webshop, account and customer support terms for SecretVibe.

Version
1.1
Last updated
2026-07-21
Open
Requiredprivacy

Privacy policy

Privacy information for orders, accounts, payments, delivery and support functions.

Version
1.1
Last updated
2026-07-21
Open
Requiredcookies

Cookie policy

Information about necessary, preference, analytics and marketing cookies.

Version
1.1
Last updated
2026-07-21
Open
Requiredwithdrawal

Withdrawal information

Withdrawal rights, deadlines, refund process and hygiene-related exceptions.

Version
1.1
Last updated
2026-07-21
Open
Requiredreturns

Returns policy

Practical return and complaint rules for adult, intimate and hygiene-sensitive products.

Version
1.2
Last updated
2026-08-31
Open
Requiredshipping

Shipping information

Shipping countries, delivery times, discreet packaging and logistics information.

Version
1.1
Last updated
2026-07-21
Open
Requiredpayment

Payment information

Payment methods, payment provider, failed payments, refunds and currency logic.

Version
1.1
Last updated
2026-07-21
Open
Required for SVage-policy

18+ policy

18+ access rules, age confirmation and adult-only shopping environment.

Version
1.1
Last updated
2026-07-21
Open
Requiredcomplaints

Complaints procedure

How customer, product, payment, delivery and customer complaints are handled.

Version
1.1
Last updated
2026-07-21
Open
Pre-launch review

The company name, address, VAT number, e-mail, telephone number and contact availability are published on the company details page.